Privacy Policy

1. Information We Collect

When you place an order, we collect:

• Full name, email address, and shipping address
• Order contents, order value, and chosen payment method
• Your order's cryptocurrency payment details and status (we do not collect or store your wallet's private keys or seed phrase — we never have access to them)
• If you submit proof of payment, the transaction ID and/or screenshot you provide, used only to verify your payment

We do not require an account to place an order, and we do not collect more personal information than is needed to fulfill and support your order.

2. How We Use Information

• To create, process, and ship your order
• To verify your cryptocurrency payment against the transaction details you submit
• To contact you about your order if needed

We do not sell your personal information.

3. Sharing

We share order information only with service providers necessary to fulfill your order, such as any shipping carrier. These providers are only given the information required to perform their service.

4. Data Retention

We do not keep customer information after an order is complete. We hold your name, email address, shipping address, and any payment proof you submit only while your order is being processed and delivered. We delete this information within 48 hours after your order is marked as delivered.

5. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. Email us at support@pep-pantry.is to make a request.

6. Cookies

This site uses only the minimum technical storage needed for core functionality, such as remembering the contents of your cart in your own browser. We do not use third-party advertising or tracking cookies.

7. Security

We apply reasonable technical and organizational measures to protect your information.